Q: How long does a typical computer repair or upgrade take? A typical computer repair or upgrade usually turns around in about 2 days. There are some contributing factors to this time frame, but we work to minimize the time you are without your computer. Q: What exactly is onsite service? Onsite service is when AB Computer Consulting comes to you and helps you through your computer problem. In the event onsite service cannot solve your problem (i.e. additional service is required), we will transport your computer to our shop and when the problem is solved, back to the site at no additional cost to you. Q: What if you cannot solve my problem? Satisfaction is guaranteed with our work. If we cannot solve your problem, there is no charge to you. We strive to make every customer more than content with our service, because we do not just want happy clients, but raving fans!